IT support calgary

Project Expertise

Global Edge's Long History of Successful Technology Consulting and Computer Services Projects

With over 15 years of experience in performing company-wide upgrades of business platform systems, Global Edge has developed a proven method of successfully accomplishing these projects. Global Edge has an exceptional reputation based on dependable services and superior expertise, making us a leader among firms that offer technology consulting in Calgary, Edmonton, Red Deer and Lethbridge--plus select cities in the Southern Alberta area.

Hundreds of companies have called upon Global Edge's specialized skills to help them with their migrations. If you need project expertise, you can rely on our computer networking in Alberta. IT systems continue to evolve, and we have worked closely with our clients to improve their businesses by implementing the most modern technology systems and features. This enables them to save on support costs, improve productivity and security, and boost overall success. Our Alberta computer services are comprehensive and well-organized, so our clients can continue business as usual. Our expertise covers the realm of the most essential project-based services that businesses today call for:

  • System Assessment, Analysis and Recommendation

  • Server, Network and Workstation Platforms

  • Messaging and Collaboration

  • Data and Network Security

  • High Availability and Disaster Recovery

  • System and Operations Documentation

  • Environmental Efficiency

Precision Planning and Delivery

network and it projects

In any project which involves a corporate-wide system upgrade, the overall success of the project relies upon the careful preparation and timing of the hundreds of tasks essential to complete the job. Global Edge understands that there are three fundamental yet diverse aspects to a technology implementation: Technical Considerations, Implementation Coordination, and Support Transition.

For the Technical Considerations, Global Edge's Project Management staff begins by working closely with your internal Information Technology personnel or Application Owner, to discover all of the systems that are currently in use which may be affected by the upcoming system changes. A new system is designed, discussed, revised and documented to prepare a blueprint of the needed outcome. The entire project is broken down into discrete individual tasks which are planned step-by-step in order to transition the present environment into the future architecture, with the risks of outages and downtime minimized.

A carefully planned Implementation Management usually means the difference between a smooth project and a total disaster. A inadequately planned execution results in loss of efficiency, end-user downtime, and a generally unconstructive awareness of both the new system and the I.T. department. Global Edge possesses immeasurable knowledge in keeping all project participants, department managers and end-users thoroughly informed during the course of the project, so that the expectations of the implementation are always exceeded, and all considerations have been addressed to make sure that the transition to the new system happens as effortlessly as possible.

Upon completion of the implementation, a Support Evolution occurs as Global Edge's engineering staff prepares your in-house I.T. staff for the responsibility of maintaining the new systems. Basic administrator training is always included in the scope of the project. In most cases, our clients engage us on a customized managed services support program after the project's completion, in which Global Edge's engineering staff continues to maintain, monitor and perform emergency troubleshooting services for a period of usually 3-12 months, depending on the time period in which their internal support staff is capable and at ease in thoroughly supporting the new environment. In many cases, our clients continue to use Global Edge's managed services for support on an ongoing basis, so that the internal staff can focus on business process-related and application-level improvements.